ANSWER: Yes, we originated in the United States and our headquarters is in the United States. However, we have various divisions and companies, therefore we also have offices in Europe.
ANSWER: All of our products are 'digital download only'. Because we are global, we do not sell physical products.
ANSWER: First, check your 'Spam folder'. Your email provider may have diverted our emails to the Spam folder.
Second, did you enter the correct email address and spelling? Contact us by Email with the correct address, or issues.
ANSWER: No, this is not a subscription, we do not bill annually. If your 12 month Membership expires you must renew it.
ANSWER: All orders are securely processed by either Stripe or PayPal. Therefore, depending you your country, you can use either Debit Cards, Visa, Mastercard, American Express, Discover, JCB, Diners Club, China UnionPay, or PayPal or PayPal payment plan.
ANSWER: Because our customers are International, we have a 24/7 Support Staff serving various regions of the world in English. If you have sent a request we will usually answer in 2 - 4 hours, depending on the number of customers in queue, and the depth of the issues they are experiencing.
